Novalac Privacy Policy
United Pharmaceuticals is committed to respect the confidentiality of the personal information provided by the users of its website: www.novalac.com. To ease your good understanding, this information has been designed as regards the type of your situation. Please carefully read the relevant information and contact us for any question.
United Pharmaceutical (55, avenue Hoche, 75008 Paris, France) is the controller of your personal data, with the meaning of the regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (GDPR).
A controller is the person which determines the purposes and means of the processing of personal data.
The processing of your cookies is detailed in the Novalac Cookies Policy displayed in the website www.novalac.com.
In order to consider your application, United Pharmaceuticals must process some of your personal data. As such, it must be considered as the controller when the position concerned is opened at United Pharmaceuticals. However, United Pharmaceuticals is to be considered as a joint controller when the relevant position is opened at another legal entity of the Novalac Group. The term « We » and “us” will therefore refer respectively, either to United Pharmaceuticals or to United Pharmaceuticals and the legal entity offering the position.
Personal data processed: your identity, your contact references, information about your professional experience and academic background. Professional references may be requested. Health data may also be processed if your application involves specific workstation layout (disabled worker). In the event your application is chosen, the following personal data will be processed: a current criminal record, your social security number (or equivalent), your driver license number and a copy of your diplomas.
Lawfulness and purposes of the processing:
- Legitimate interests pursued by the controller: to organize interviews and to evaluate your application by ensuring that you have the adequate professional experience and diplomas listed in your resume.
- Precontractual measures execution: your personal data will be processed in the event your application is selected, in order to finalize the recruitment process and to conclude a contract.
- If your application involves the processing of health data, please note that this processing will be based on article 9.2, b) of GDPR which allows such data processing when it is necessary for carrying out your obligations and exercising specific rights of United Pharmaceuticals or the data subject (you) in the field of employment.
Data recipients: The services of the Novalac Group involved in your application or in the recruitment process from United Pharmaceuticals and/or the Novalac Nutrition and Health group’s subsidiaries located in European Union or in Switzerland. We inform you that Switzerland benefits from a decision of the European Commission issued on July 26, 2000, which states that this country imposes adequate legal requirements with regard to the protection of personal data. Finally, your data may be accessible to local authorities.
Retention period: at least for the duration of the recruitment process and for maximum 2 years after our last contact. Your data will then be archived in accordance with applicable regulations, and destroyed.
Exercising legal rights: You have the right to access, rectify and limit your data. You also have rights, erasure and opposition, to the extent permitted by laws and regulations. Finally, you have the right to define guidelines regarding the fate of your personal data after your death.
You have the right to portability for the retention of your data in the applicant database.
You can exercise these rights by contacting: UNITED PHARMACEUTICALS, 55 avenue Hoche, 75008 Paris, France, tel. 01.55.37.22.22, fax: 01.40.55.48.48, rgpd@novalac.com
Finally, you have the right to file a claim with the CNIL located at 3, Place de Fontenoy – TSA 80715 – 75334 PARIS CEDEX 07.
Personality inventory: you may be asked to answer a personality questionnaire and perform cognitive tests to complete the evaluation of your application. The tool used will issue an evaluation report. We draw your attention to the fact that this report is one of the elements taken into account in the evaluation of your application and does not give rise to any automated decision regarding your application. The invitation you will receive to pass this test will contain all the information you need to know about the protection of your personal data.
Personal data processed: your identity, your contact references, function and title, name of your company.
Lawfulness and purposes of the processing:
- legitimate interests pursued by United Pharmaceuticals : to answer to your request of commercial and/or business information.
Data recipients: The services of the Novalac Group will access to your data. These services can be located within United Pharmaceuticals, one of the Novalac Group’s subsidiaries located in European Union or in Switzerland. We inform you that Switzerland benefits from a decision of the European Commission issued on July 26, 2000, which states that this country imposes adequate legal requirements with regard to the protection of personal data. Finally, your data may be accessible to local authorities.
Retention period: for the duration of our exchanges and for 5 years after the end of our exchanges. Your data will then be archived in accordance with applicable regulations.
Exercising legal rights: You have the right to access, rectify and limit your data. You also have rights, erasure and opposition, to the extent permitted by laws and regulations. Finally, you have the right to define guidelines regarding the fate of your personal data after your death.
You can exercise these rights by contacting: UNITED PHARMACEUTICALS, 55 avenue Hoche, 75008 Paris, France, tel. 01.55.37.22.22, fax: 01.40.55.48.48, rgpd@novalac.com
Finally, you have the right to file a claim with the CNIL located at 3, Place de Fontenoy – TSA 80715 – 75334 PARIS CEDEX 07.
Personal data processed: your identity, your contact references, your title/function.
Lawfulness and purposes of the processing:
- Legitimate interests pursued by the controller: pursuant to article 6.1.f of the General Data Protection Regulation dated 27th of April 2016, when it relates to a contact with you;
- Compliance with a legal obligation: pursuant to article 6.1.c of the General Data Protection Regulation dated 27th of April 2016
Data recipients: to authorized employees of United Pharmaceuticals and/or its subsidiary from Novalac Group located in Switzerland, in charge of commercial interactions. Please note that the European Commission has issued an adequacy decision date 26 July 2000, stating that Switzerland has an adequate level of protection personal data which corresponds to the standards applicable within the EU.
Retention Period: Your data will be kept for 5 years as from the last contact, and will then be archived for a duration which is in line with applicable regulation.
Exercising legal rights: You have the right to access your personal data processed by UNITED PHARMACEUTICALS, to require their correction if and to the extent you can prove such data is inaccurate, to ask for their deletion and to object to this processing on grounds relating to your particular situation, and to request its limitation.
You may exercise these rights by addressing your query to:
UNITED PHARMACEUTICALS, 55, avenue Hoche, 75008 Paris, téléphone : 01.55.37.22.22, Fax : 01.40.55.48.48, rgpd@novalac.com
As the case may be, if you deem it necessary, you also have the right to file a complaint regarding the use of your personal data by UNITED PHARMACEUTICALS, with the Commission Nationale de l’Informatique et des Libertés, 3 Place de Fontenoy – TSA 80715 – 75334 PARIS CEDEX.
This section contains information about the processing of your data collected in the course of your professional activity, especially if you received any advantage from United Pharmaceuticals.
Personal data processed: your identity, your contact references, your title/function and any advantage received from United Pharmaceuticals
Lawfulness and purposes of the processing:
- Legitimate interests pursued by the controller: pursuant to article 6.1.f of the General Data Protection Regulation dated 27th of April 2016, when it relates to a contact with you;
- Compliance with a legal obligation: pursuant to article 6.1.c of the General Data Protection Regulation dated 27th of April 2016 when it relates to any advantage you received as a healthcare professionals and which shall be tracked, declared or authorized pursuant to any anti-bribery or anti-gift regulation.
Data recipients: to authorized employees of United Pharmaceuticals and/or its subsidiary from Novalac Group located in Switzerland, in charge of commercial interactions. Please note that the European Commission has issued an adequacy decision date 26 July 2000, stating that Switzerland has an adequate level of protection personal data which corresponds to the standards applicable within the EU.
Retention Period: Your data will be kept for 5 years as from the last contact, and will then be archived for a duration which is in line with applicable regulation.
Exercising legal rights: You have the right to access your personal data processed by UNITED PHARMACEUTICALS, to require their correction if and to the extent you can prove such data is inaccurate, to ask for their deletion and to object to this processing on grounds relating to your particular situation, and to request its limitation.
You may exercise these rights by addressing your query to:
UNITED PHARMACEUTICALS, 55, avenue Hoche, 75008 Paris, téléphone : 01.55.37.22.22, Fax : 01.40.55.48.48, rgpd@novalac.com
As the case may be, if you deem it necessary, you also have the right to file a complaint regarding the use of your personal data by UNITED PHARMACEUTICALS, with the Commission Nationale de l’Informatique et des Libertés, 3 Place de Fontenoy – TSA 80715 – 75334 PARIS CEDEX.
Personal data processed: your identity, your contact references, your title/function.
Lawfulness and purposes of the processing:
- legitimate interests pursued by the controller: to answer your request
Data recipients: Services that can be located within United Pharmaceuticals, and/or one of the Novalac Group’s subsidiaries located in European Union or in Switzerland. We inform you that Switzerland benefits from a decision of the European Commission issued on July 26, 2000, which states that this country imposes adequate legal requirements with regard to the protection of personal data. Finally, your data may be accessible to local authorities.
Retention Period: at least for maximum 2 years after our last contact. Your data will then be archived in accordance with applicable regulations.
Exercising legal rights: You have the right to access, rectify and limit your data. You also have rights, erasure and opposition, to the extent permitted by laws and regulations. Finally, you have the right to define guidelines regarding the fate of your personal data after your death.
You can exercise these rights by contacting: UNITED PHARMACEUTICALS, 55 avenue Hoche, 75008 Paris, France, tel. 01.55.37.22.22, fax: 01.40.55.48.48, rgpd@novalac.com
Finally, you have the right to file a claim with the CNIL located at 3, Place de Fontenoy – TSA 80715 – 75334 PARIS CEDEX 07.
If you are located outside of France
United Pharmaceuticals will not handle your notification but will give you the partner’s contact information in the country where you are located so that you can contact him. Please note that you can notify and adverse health event, including the communication of health data, by calling the telephone number (hotline) appearing on the product concerned.
Personal data processed: your identity, your contact references, your title/function.
Lawfulness and purposes of the processing:
The processing of your data is based on the legitimate interest in accordance with Article 6.1(f) of the General Data Protection Regulation (GDPR) of April 27, 2016, for United Pharmaceuticals to process your complaints, or on the legal obligation related to health surveillance in accordance with the provisions of the Public Health Code
Data recipients: Services can be located within United Pharmaceuticals, and/or one of the Novalac Group’s subsidiaries located in European Union or in Switzerland. We inform you that Switzerland benefits from a decision of the European Commission issued on July 26, 2000, which states that this country imposes adequate legal requirements with regard to the protection of personal data. Finally, your data may be accessible to local authorities.
Retention Period: for the duration necessary to handle your notification and for at least for maximum one year after. Your data will then be archived in accordance with applicable regulations.
Exercising legal rights: You have the right to access, rectify and limit your data. You also have rights, erasure and opposition, to the extent permitted by laws and regulations. Finally, you have the right to define guidelines regarding the fate of your personal data after your death.
You can exercise these rights by contacting: UNITED PHARMACEUTICALS, 55 avenue Hoche, 75008 Paris, France, tel. 01.55.37.22.22, fax: 01.40.55.48.48, rgpd@novalac.com
Finally, you have the right to file a claim with the CNIL located at 3, Place de Fontenoy – TSA 80715 – 75334 PARIS CEDEX 07.
If you are located in France
If you are an healthcare professional, we recommend you to to send your notification to the address appearing on the site www.laboratoires-novalac.fr.
If you are not an heathcare professional (e.g parents), we invite you to read the information below.
Personal data processed: If you are the person who notifies the adverse health event, your identity, professional or personal contact details (email, telephone and postal address) and, if applicable, your title or function will be processed. In addition, the following data relating to the child concerned will be processed: age group, sex, health data such as allergies, symptoms (fever, diarrhea, etc.) and the results of analysis stool of the child
Lawfulness and purposes of the processing:
The purpose of processing this data is to enable the prevention, monitoring, evaluation and management of adverse health events by United Pharmaceuticals. From a practical point of view, the processing has the following purposes:
– the collection, recording, analysis, monitoring, documentation, transmission and retention of data on adverse health events. Where appropriate, statistics may be established.
– the interaction management by United Pharmaceuticals with the person who has notified the adverse health event or the health professional who may be questioned in order to obtain, in the respect of medical confidentiality, details of the adverse health event reported.
Data recipients: Services that can be located within United Pharmaceuticals, and/or one of the Novalac group’s subsidiaries located in European Union or in Switzerland. We inform you that Switzerland benefits from a decision of the European Commission issued on July 26, 2000, which states that this country imposes adequate legal requirements with regard to the protection of personal data. Finally, your data may be accessible to local food and Health authorities.
Retention Period: for the duration necessary to handle your notification and for five years after the end of the notification’s year. Your data will then be archived in accordance with applicable regulations.
Exercising legal rights: You have the right to access, rectify and limit your data. However, unless there is a legitimate reason related to your personal situation, we inform you that you do not have the right to object to the processing of personal data processed, the right to ask for the cancellation or finally, the right to portability given the fact that the data processing is due to a legal obligation borne by United Pharmaceuticals.
You can exercise these rights by contacting: UNITED PHARMACEUTICALS, 55 avenue Hoche, 75008 Paris, France, tel. 01.55.37.22.22, fax: 01.40.55.48.48, rgpd@novalac.com
Finally, you have the right to file a claim with the CNIL located at 3, Place de Fontenoy – TSA 80715 – 75334 PARIS CEDEX 07.
A complaint is a claim relating to the quality or availability of a Novalac product that is not related to the health of the person who consumed it. United Pharmaceuticals reminds you not to communicate any health data. If your complaint concerns an adverse health event (adverse effect observed in a person who has consumed a product, e.g., fever, cough, gas), please refer to the section ‘Reporting an adverse health event’.
If you are located outside of France
We recommend that you contact your local partner for details. If there is no local partner, we will handle your request.
Personal data processed: your identity, your contact references, your title/function.
Lawfulness and purposes of the processing: The processing of your data is based on the legitimate interest of United Pharmaceuticals in accordance with Article 6.1(f) of the General Data Protection Regulation (GDPR) of April 27, 2016, or on the legal obligation related to health surveillance in accordance with the provisions of the Public Health Code if this complaint is reclassified as an adverse health event
Data recipients: Services that can be located within United Pharmaceuticals, and/or one of the Novalac group’s subsidiaries located in European Union or in Switzerland. We inform you that Switzerland benefits from a decision of the European Commission issued on July 26, 2000, which states that this country imposes adequate legal requirements with regard to the protection of personal data. Finally, your data may be accessible to local food and Health authorities.
Retention Period: for the duration necessary to handle your notification and for five years after the end of the notification’s year. Your data will then be archived in accordance with applicable regulations.
Exercising legal rights: You have the right to access, rectify and limit your data. However, we inform you that you do not have the right to object to the processing of personal data processed, the right to ask for the cancellation or finally, the right to portability given the fact that the data processing is due to a legal obligation borne by United Pharmaceuticals.
You can exercise these rights by contacting: UNITED PHARMACEUTICALS, 55 avenue Hoche, 75008 Paris, France, tel. 01.55.37.22.22, fax: 01.40.55.48.48, rgpd@novalac.com
Finally, you have the right to file a claim with the CNIL located at 3, Place de Fontenoy – TSA 80715 – 75334 PARIS CEDEX 07.
If you are located in France
If you are an healthcare professional, we recommend you to to send your notification to the address appearing on the site www.laboratoires-novalac.fr.
If you are not an heathcare professional (e.g parents), we invite you to read the information below
Personal data processed: If you are the person who notifies the adverse health event, your identity, professional or personal contact details (email, telephone and postal address) and, if applicable, your title or function will be processed. In addition, the following data relating to the child concerned will be processed: age group, sex, health data such as allergies, symptoms (fever, diarrhea, etc.) and the results of analysis stool of the child
Lawfulness and purposes of the processing: United Pharmaceuticals process your personal data in order to respond to you. The processing of your personal data also allows United Pharmaceutical to establish anonymous statistics that do not reveal your personal data, in order to improve the quality of Novalac products or to be informed on a need in a country not already supplied. Consequently, the processing of your data is based on the legitimate interests of United Pharmaceuticals in accordance with Article 6.1(f) of the General Data Protection Regulation (GDPR) of April 27, 2016.
Data recipients: Services that can be located within United Pharmaceuticals, and/or one of the Novalac group’s subsidiaries located in European Union or in Switzerland. We inform you that Switzerland benefits from a decision of the European Commission issued on July 26, 2000, which states that this country imposes adequate legal requirements with regard to the protection of personal data. Finally, your data may be accessible to local food and Health authorities.
Retention Period: for the duration necessary to handle your notification and for five years after the end of the notification’s year. Your data will then be archived in accordance with applicable regulations.
Exercising legal rights: You have the right to access, rectify and limit your data. You also have the right to set guidelines regarding the fate of your personal data after your death.
You can exercise these rights by contacting: UNITED PHARMACEUTICALS, 55 avenue Hoche, 75008 Paris, France, tel. 01.55.37.22.22, fax: 01.40.55.48.48, rgpd@novalac.com
Finally, you have the right to file a claim with the CNIL located at 3, Place de Fontenoy – TSA 80715 – 75334 PARIS CEDEX 07.
Updated version May 5, 2025
