Novalac Privacy Policy
United Pharmaceuticals is committed to respect the confidentiality of the personal information provided by the users of its website www.novalac.com. We recommend you to carefully read our privacy policy and contact us for more information if needed. To ease your good understanding, this information has been designed as regards the type of your situation request. Please carefully read the relevant information and contact us for any question.
United Pharmaceuticals (55, avenue Hoche, 75008 Paris, France) is the controller of your personal data, with the meaning of the regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (GDPR).
A controller is the person which determines the purposes and means of the processing of personal data.
As a controller, United Pharmaceuticals is required to provide you with the following information on how your personal data are processed and in particular, when you use the website www.novalac.com and when you submit a request via the contact application form.
The processing of your cookies is detailed in the Novalac Cookies Policy displayed in the website www.novalac.com
When you submit a request via the website www.novalac.com, the following personal data are automatically processed: date of request, language, IP address, name, first name, country, email, telephone number, nature of your request and your request.
These data are processed for storage purpose only for one year and then, destroyed, because most of these data (name, first name, contact details, nature of the request and request itself) are actually processed for different purposes, described below, depending on your situation (application, complaint, request for information, etc.). Please refer to the relevant section below. The processing conditions that will apply will be those provided in the section relating to your situation.
You apply for a position at Novalac Nutrition and Health group, spontaneously, in reference to a job description position or following a request from us, directly via an application such as APEC or Linkedin or via an external recruitment agency.
In order to consider your application, United Pharmaceuticals located at 55, avenue Hoche, 75008 Paris, must process some of your personal data. As such, it must be considered as the controller within the meaning of Regulation 2016/679 of 27 April 2016 on the protection of personal data (RGPD) when the position concerned is opened at United Pharmaceuticals. However, United Pharmaceuticals is to be considered as a joint controller when the relevant position is opened at another legal entity of the Novalac Group. The term "We" and “us” will therefore refer respectively, either to United Pharmaceuticals or to United Pharmaceuticals and the legal entity offering the position.
The following personal data will be processed: your identity, your contact references, information about your professional experience and academic background. Professional references may be requested. Health data may also be processed if your application involves specific workstation layout (disabled worker). In the event your application is chosen, the following personal data will be processed: a current criminal record, your social security number (or equivalent), your driver license number and a copy of your diplomas.
The purpose of the processing of your data is to organize interviews and to evaluate your application by ensuring that you have the adequate professional experience and diplomas listed in your resume. As result, the processing of your data is based on pursued by us.
In the event your application is selected, your personal data will be processed in order to finalize the recruitment process and to conclude a contract. This means that the processing of your data will be necessary to take steps prior to entering into a contract, according to GDPR.
If your application involves the processing of health data, please note that this processing will be based on article 9.2, b) of GDPR which allows such data processing when it is necessary for carrying out your obligations and exercising specific rights of United Pharmaceuticals or the data subject (you) in the field of employment.
Last, you may be asked to answer a personality questionnaire and perform cognitive tests to complete the evaluation of your application. The tool used will issue an evaluation report. We draw your attention to the fact that this report is one of the elements taken into account in the evaluation of your application and does not give rise to any automated decision regarding your application. The invitation you will receive to pass this test will contain all the information you need to know about the protection of your personal data.
The services of the Novalac Nutrition and Health Group involved in your application or in the recruitment process will access to your data. These services can be located within United Pharmaceuticals, one of the Novalac Nutrition and Health Group’s subsidiaries located in European Union or in Switzerland. We inform you that Switzerland benefits from a decision of the European Commission issued on July 26, 2000, which states that this country imposes adequate legal requirements with regard to the protection of personal data. Finally, your data may be accessible to local authorities.
Your data will be kept at least for the duration of the recruitment process and for maximum 2 years after our last contact. Your data will then be archived in accordance with applicable regulations, and destroyed.
We draw your attention to the fact that you have the right to request from us to delete your personal data from our Novalac candidate database at any time, by sending an email to recrutement@novalac.com
You have the right to access, rectify and limit your data. You also have rights, erasure and opposition, to the extent permitted by laws and regulations. Finally, you have the right to define guidelines regarding the fate of your personal data after your death.
You have the right to portability for the retention of your data in the applicant database.
You can exercise these rights by contacting: United Pharmaceuticals, 55 avenue Hoche - 75008 Paris - France, tel. 01.55.37.22.22, fax: 01.40.55.48.48, secretariat@novalac.com
Finally, you have the right to file a claim with the CNIL located at 3, Place de Fontenoy - TSA 80715 - 75334 Paris CEDEX 07
In order to process your request, United Pharmaceuticals shall process your personal data: name, address, email address, telephone, function and title, name of your company.
The processing of your personal data is to answer to your request of commercial and/or business information. As a result, the processing of your data is based on legitimate interests pursued by United Pharmaceuticals.
The services of the Novalac Nutrition and Health Group will access to your data. These services can be located within United Pharmaceuticals, one of the Novalac Nutrition and Health Group’s subsidiaries located in European Union or in Switzerland. We inform you that Switzerland benefits from a decision of the European Commission issued on July 26, 2000, which states that this country imposes adequate legal requirements with regard to the protection of personal data. Finally, your data may be accessible to local authorities.
Your data will be kept for the duration of our exchanges and for 5 years after the end of our exchanges. Your data will then be archived in accordance with applicable regulations.
You have the right to access, rectify and limit your data. You also have rights, erasure and opposition, to the extent permitted by laws and regulations. Finally, you have the right to define guidelines regarding the fate of your personal data after your death.
You can exercise these rights by contacting: United Pharmaceuticals, 55 avenue Hoche - 75008 Paris - France, tel. 01.55.37.22.22, fax: 01.40.55.48.48, secretariat@novalac.com
Finally, you have the right to file a claim with the CNIL located at 3, Place de Fontenoy - TSA 80715 - 75334 Paris CEDEX 07
This section contains information about the processing of your data collected from public sources such as scientific publications and professional directories, in order to contact you in the course of your professional activity.
UNITED PHARMACEUTICALS acts as controller of your data related to your identity, your title/function, your contact references and if applicable, any advantage you received from United Pharmaceuticals.
This data processing is based on the legitimate interests of UNITED PHARMACEUTICALS pursuant to article 6.1.f of the General Data Protection Regulation dated 27th of April 2016, when it relates to a contact with you, and is based on a legal obligation pursuant to article 6.1.c of the General Data Protection Regulation dated 27th of April 2016 when it relates to any advantage you received as a healthcare professionals and which shall be tracked, declared or authorized pursuant to any anti-bribery or anti-gift regulation.
Your data will be kept for 5 years as from the last contact, and will then be archived for a duration which is in line with applicable regulation.
Access to your personal data will only be given to authorized employees of UNITED PHARMACEUTICALS or its subsidiary UP International located in Switzerland, in charge of commercial interactions. Please note that the European Commission has issued an adequacy decision date 26 July 2000, stating that Switzerland has an adequate level of protection personal data which corresponds to the standards applicable within the EU.
You have the right to access your personal data processed by UNITED PHARMACEUTICALS, to require their correction if and to the extent you can prove such data is inaccurate, to ask for their deletion and to object to this processing on grounds relating to your particular situation, and to request its limitation.
You may exercise these rights by addressing your query to:
UNITED PHARMACEUTICALS, 55, avenue Hoche, 75008 Paris, téléphone : 01.55.37.22.22, Fax : 01.40.55.48.48, secretariat@novalac.com
As the case may be, if you deem it necessary, you also have the right to file a complaint regarding the use of your personal data by UNITED PHARMACEUTICALS, with the Commission Nationale de l’Informatique et des Libertés, 3 Place de Fontenoy - TSA 80715 - 75334 PARIS CEDEX.
-
You are a healthcare professional exercising outside of France
United Pharmaceuticals process your personal data to give you the partner's contact information in the country where you practice so that you can contact him or, if there are no partner in your country of practice, to handle your request.
In both situations, United Pharmaceuticals will process the following personal data: your name, first name, address, email, telephone, function and title.
Your data will be processed in order to give you the partner's contact details of the country where you work or to answer your request. As a result, the processing of your data is based on legitimate interests pursued by United Pharmaceuticals.
The services of the Novalac Nutrition and Health Group will access to your data. These services can be located within United Pharmaceuticals, one of the Novalac Nutrition and Health Group’s subsidiaries located in European Union or in Switzerland. We inform you that Switzerland benefits from a decision of the European Commission issued on July 26, 2000, which states that this country imposes adequate legal requirements with regard to the protection of personal data. Finally, your data may be accessible to local authorities.
Your data will be kept at least for maximum 2 years after our last contact. Your data will then be archived in accordance with applicable regulations.
You have the right to access, rectify and limit your data. You also have rights, erasure and opposition, to the extent permitted by laws and regulations. Finally, you have the right to define guidelines regarding the fate of your personal data after your death.
You can exercise these rights by contacting: United Pharmaceuticals, 55 avenue Hoche - 75008 Paris - France, tel. 01.55.37.22.22, fax: 01.40.55.48.48, secretariat@novalac.com
-
You are a healthcare professional exercising in France
We recommend you to reach the following number: 0 800 330 630 or to send your request to the address appearing on the site www.laboratoires-novalac.fr
However, if you wish to send us your request via this website, we invite you to read the information below.
In order to process your request, United Pharmaceuticals shall process your personal data: name, address, email address, telephone, function and title.
The processing of your personal data is for answering to your request. As a result, the processing of your data is based on legitimate interests pursued by United Pharmaceuticals.
The services of the Novalac Nutrition and Health Group will access to your data. These services can be located within United Pharmaceuticals, one of the Novalac Nutrition and Health Group’s subsidiaries located in European Union or in Switzerland. We inform you that Switzerland benefits from a decision of the European Commission issued on July 26, 2000, which states that this country imposes adequate legal requirements with regard to the protection of personal data. Finally, your data may be accessible to local authorities.
Your data will be kept at least for maximum 2 years after our last contact. Your data will then be archived in accordance with applicable regulations.
You have the right to access, rectify and limit your data. You also have rights, erasure and opposition, to the extent permitted by laws and regulations. Finally, you have the right to define guidelines regarding the fate of your personal data after your death.
You can exercise these rights by contacting: United Pharmaceuticals, 55 avenue Hoche - 75008 Paris - France, tel. 01.55.37.22.22, fax: 01.40.55.48.48, secretariat@novalac.com
Finally, you have the right to file a claim with the CNIL located at 3, Place de Fontenoy - TSA 80715 - 75334 Paris CEDEX 07
An adverse health event is a side effect affecting a natural person (e.g. cough, fever, gas).
-
If you are located outside of France
United Pharmaceuticals will not handle your notification but will give you the partner's contact information in the country where you are located so that you can contact him. Please note that you can notify and adverse health event, including the communication of health data, by calling the telephone number (hotline) appearing on the product concerned.
United Pharmaceuticals will process the following personal data: your name, first name, address, email, telephone, function and title.
Your data will be processed in order to give you the partner's contact details of the country where you are lIf you are located outside of Franceocated. As a result, the processing of your data is based on legitimate interests pursued by United Pharmaceuticals.
The services of the Novalac Nutrition and Health Group will access to your data. These services can be located within United Pharmaceuticals, one of the Novalac Nutrition and Health Group’s subsidiaries located in European Union or in Switzerland. We inform you that Switzerland benefits from a decision of the European Commission issued on July 26, 2000, which states that this country imposes adequate legal requirements with regard to the protection of personal data. Finally, your data may be accessible to local authorities.
Your data will be kept for the duration necessary to handle your notification and for one year after. Your data will then be archived in accordance with applicable regulations.
You have the right to access, rectify and limit your data. You also have rights, erasure and opposition, to the extent permitted by laws and regulations. Finally, you have the right to define guidelines regarding the fate of your personal data after your death.
You can exercise these rights by contacting: United Pharmaceuticals, 55 avenue Hoche - 75008 Paris - France, tel. 01.55.37.22.22, fax: 01.40.55.48.48, secretariat@novalac.com
Finally, you have the right to file a claim with the CNIL located at 3, Place de Fontenoy - TSA 80715 - 75334 Paris CEDEX 07
-
If you are located in France
We recommend you to reach the following number: 0 800 330 630 or to send your notification to the address appearing on the site www.laboratoires-novalac.fr
However, if you wish to send us your notification via this website, we invite you to read the information below.
If you are the person who notifies the adverse health event, your last name, first name, professional or personal contact details (email, telephone and postal address) and, if applicable, your title or function will be processed. In addition, the following data relating to the child concerned will be processed: age group, sex, health data such as allergies, symptoms (fever, diarrhea, etc.) and the results of analysis stool of the child.
The purpose of processing this data is to enable the prevention, monitoring, evaluation and management of adverse health events by United Pharmaceuticals. From a practical point of view, the processing has the following purposes:
- the collection, recording, analysis, monitoring, documentation, transmission and retention of data on adverse health events. Where appropriate, statistics may be established.
- the interaction management by United Pharmaceuticals with the person who has notified the adverse health event or the health professional who may be questioned in order to obtain, in the respect of medical confidentiality, details of the adverse health event reported.
The services of the Novalac Nutrition and Health Group will access to your data. These services can be located within United Pharmaceuticals, one of the Novalac Nutrition and Health Group’s subsidiaries located in European Union or in Switzerland. We inform you that Switzerland benefits from a decision of the European Commission issued on July 26, 2000, which states that this country imposes adequate legal requirements with regard to the protection of personal data. Finally, your data may be accessible to local food and Health authorities.
Your data will be kept for the duration necessary to handle your notification and for one year after. Your data will then be archived in accordance with applicable regulations.
You have the right to access, rectify and limit your data. However, we inform you that you do not have the right to object to the processing of personal data processed, the right to ask for the cancellation or finally, the right to portability given the fact that the data processing is due to a legal obligation borne by United Pharmaceuticals.
You can exercise these rights by contacting: United Pharmaceuticals, 55 avenue Hoche - 75008 Paris - France, tel. 01.55.37.22.22, fax: 01.40.55.48.48, secretariat@novalac.com
Finally, you have the right to file a claim with the CNIL located at 3, Place de Fontenoy - TSA 80715 - 75334 Paris CEDEX 07
For your complete information, the regulations require United Pharmaceuticals to collect proof that it has informed the person concerned by the adverse health event, in accordance with the GDPR. You will be asked to confirm in writing.
A complaint is a claim relating to the quality or availability of a Novalac product that is not related to the health of the person who consumed it. United pharmaceuticals reminds you not to communicate any health data.
-
If you are located outside of France
We recommend that you contact your local partner for details. If there is no local partner, we will handle your request.
In both situations, United Pharmaceuticals will process the following personal data: your name, first name, address, email, telephone.
Your data will be processed in order to give you the partner's contact details of the country where you are and if there is no partner in your country, to answer your request. As a result, the processing of your data is based on legitimate interests pursued by United Pharmaceuticals.
The services of the Novalac Nutrition and Health Group will access to your data. These services can be located within United Pharmaceuticals, one of the Novalac Nutrition and Health group’s subsidiaries located in European Union or in Switzerland. We inform you that Switzerland benefits from a decision of the European Commission issued on July 26, 2000, which states that this country imposes adequate legal requirements with regard to the protection of personal data. Finally, your data may be accessible to local authorities.
Your data will be kept for the duration necessary to handle your notification and for one year after. Your data will then be archived in accordance with applicable regulations.
You have the right to access, rectify and limit your data. You also have rights, erasure and opposition, to the extent permitted by laws and regulations. Finally, you have the right to define guidelines regarding the fate of your personal data after your death.
You can exercise these rights by contacting: United Pharmaceuticals, 55 avenue Hoche - 75008 Paris - France, tel. 01.55.37.22.22, fax: 01.40.55.48.48, secretariat@novalac.com
Finally, you have the right to file a claim with the CNIL located at 3, Place de Fontenoy - TSA 80715 - 75334 Paris CEDEX 07
-
If you are located in France
We recommend you to reach the following number: 0 800 330 630 or to send your notification to the address appearing on the site www.laboratoires-novalac.fr
However, if you wish to send us your request via this website, we invite you to read the information below.
United Pharmaceuticals will process the following personal data:
If you are the person who transmits the information relating to the claim: your name, first name, professional or personal contact details (email, telephone and postal address) and if so, your title or function will be processed. The nature of your request (complaint, request for information), the product concerned (e.g. batch number); the person who recommended the consumption of the product as well as the duration of the use of the product. In addition, the following child-related data may be processed: age group.
United Pharmaceuticals process your personal data in order to respond to you. The processing of your personal data also allows United Pharmaceuticals to establish anonymous statistics that do not reveal your personal data, in order to improve the quality of Novalac products or to be informed on a need in a country not already supplied.
The services of the Novalac Nutrition and Health Group will access to your data. These services can be located within United Pharmaceuticals, one of the Novalac Nutrition and Health Group’s subsidiaries located in European Union or in Switzerland. We Ginform you that Switzerland benefits from a decision of the European Commission issued on July 26, 2000, which states that this country imposes adequate legal requirements with regard to the protection of personal data. Finally, your data may be accessible to local authorities.
Your data will be kept for the duration necessary to handle your notification and for one year after. Your data will then be archived in accordance with applicable regulations.
You have the right to access, rectify and limit your data. You also have rights, erasure and opposition, to the extent permitted by laws and regulations. Finally, you have the right to define guidelines regarding the fate of your personal data after your death.
You can exercise these rights by contacting: United Pharmaceuticals, 55 avenue Hoche - 75008 Paris - France, tel. 01.55.37.22.22, fax: 01.40.55.48.48, secretariat@novalac.com
Finally, you have the right to file a claim with the CNIL located at 3, Place de Fontenoy - TSA 80715 - 75334 Paris CEDEX 07